Before, During & After Hours

What is an Outfitting Appointment?

Ever make the trip to a fly shop or other specialty retailer, the store is busy, and you don’t receive the service you expected? This can be particularly frustrating when you are on a mission to cast rods, fit waders and boots, or any other time consuming visit that requires real hands on professional assistance. Please consider making an appointment with one of our sales team to ensure this disappointing experience does not happen to you.

Our outfitting appointments are a great way to schedule a private meeting with our staff from the shop and/or the travel department to ensure you are given personalized service and get exactly what you need for your next trip or day on the water. This concierge service allows for us to properly staff the shop for your visit, ensure you are with the most qualified salesperson, pull recommended products in your size, and generally make the most out of your shopping experience.

Please consider making an appointment if you are shopping as follows:

  • Getting outfitted for destination travel
  • Need to get sized for waders and boots
  • Want to demo or cast rods
  • Plan to have reels rigged with backing or new lines
  • Need assistance with a sizable fly selection

When can you schedule an Outfitting Appointment?

Outfitting appointments can be scheduled anytime there is availability from 9:00am – 6:00pm, Monday – Saturday. We can sometimes handle earlier morning or Sunday appointments as well. The goal is to be flexible and offer the best customer service possible to maximize your time and investment with us.

How do you schedule an Outfitting Appointment?

Simply call the shop at (214) 219-2500 and ask any sales associate to schedule an appointment. After a few simple questions to quantify your shopping mission, we can get something on the books when it works best for you. You can also email us at [email protected] to get the process of scheduling started as well.

We very much look forward to scheduling some dedicated and uninterrupted time with you in the shop soon. Come see us!